Consumer Protection FAQ

Consumers rely on businesses and stores to provide products and services that help them live their daily lives. When a business tries to take advantage of a consumer or acts unfairly, consumers can incur financial losses and stress and may have the right to take legal action. Contact a consumer protection lawyer in Los Angeles about your specific situation today.

When do I have a consumer protection case?

Companies can cause harm to consumers in many different ways, which may be intentional or unintentional. The best way to know if you have a legal case is to discuss the matter with a Los Angeles consumer protection lawyer, and the following are some common types of cases:

  • Predatory lending
  • Violations of the Fair Debt Collection Practices Act (FDCPA)
  • Misleading or false advertising
  • Imposter scams
  • Data breaches
  • False representations or warranties
  • Other types of fraud

While the Federal Trade Commission (FTC) and other agencies can impose penalties for consumer law violations, you should learn about your right to take legal action to recover for your losses.

How does California law protect consumers?

California has the Consumers Legal Remedy Act (CLRA) in place to protect people from many different activities of businesses. Prohibited activities include:

  • Claiming that used goods are new
  • Robocalling non-customers
  • Recommending that you replace or repair something when it is unnecessary
  • Stating false claims about another company’s products to make a sale
  • “Passing off” goods as those made by another company

There are many remedies under states law for CLRA violations, including monetary damages, an injunction to stop the unfair practices, restitution, attorney’s fees, and punitive damages in some cases.

Contact a Consumer Protection Lawyer in Los Angeles

The law firm of Martin & Bontrager protects the rights of consumers against unfair practices by companies. Call 323-940-1700 or contact us online for a free case evaluation and the learn how we might help you.