What Are Your Rights Against Debt Collection Harassment With GenPact:

Introduction to GenPact

GenPact stands as a prominent debt collection agency with a notable global footprint. Established nearly three decades ago, the agency’s practices have occasionally come under scrutiny. Allegations of non-compliance with the Fair Debt Collection Practices Act (FDCPA) have led to various legal challenges. Such practices reportedly include persistent calling without leaving messages, disconnecting calls upon answer, and employing pressure tactics that many find distressing.

Operational Tactics and Consumer Impact

Operating predominantly through call centers located in India, GenPact’s approach involves making repeated calls to consumers, often multiple times within a single day. The agency is said to utilize a vast array of phone numbers to contact consumers, complicating efforts to identify and block unwanted communications. These tactics not only disrupt daily life but can also cause significant stress and anxiety for those on the receiving end.

Documenting Unwanted Calls

It is crucial for consumers to keep detailed records of any interactions with GenPact, noting the frequency of calls, the numbers used, and the nature of the communications. Such documentation can prove invaluable when seeking recourse for harassment.

Legal Support and Advocacy

If you find yourself subjected to what you believe to be harassment by GenPact regarding outstanding debts, it’s important to know that you are not without defense. Martin & Bontrager, APC is at your service to explore your legal rights and potential strategies to address the issue. Our team is dedicated to providing support and guidance to those facing aggressive debt collection tactics.

How We Can Assist

Whether it’s stopping the harassment or discussing the legality of the debt collection practices you’ve encountered, we are here to help. Our commitment is to ensure that you receive respectful and lawful treatment.

Take Action Now

Should you face any form of harassment from debt collectors, remember, taking immediate action is crucial. Contact Martin & Bontrager, APC today for a consultation to discuss your situation and explore your options. Let us assist in putting an end to abusive debt collection practices.


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