Do You Know Your Consumer Rights in California?

All of us are consumers at one time or another. Unfortunately, not many of us fully understand our rights, allowing predatory creditors, debt collectors, or others to violate them, often costing us significant time and money.

Fortunately, if your consumer rights have been violated, you can contact a California consumer rights lawyer at Martin & Bontrager, APC, today. Our skilled lawyers are dedicated to helping consumers and parties who violate the law accountable.

A Consumer Rights Primer

Consumer protection laws come from a variety of state and federal laws and regulations. While the specific violations are often technical, some of the ways that your consumer rights may be violated include:

  • Misreporting by creditors or credit agencies
  • Aggressive collection practices
  • Creditor harassment
  • Do-not-call violations and robocalls
  • Incorrect credit card charges
  • Unfair billing practices
  • Errors on background checks

If you have experienced these or any other violations of consumer protection laws, there are certain things you should do to protect your legal rights.

Save any communication or record of communication you have with the party that you believe violated consumer protection laws. These communications could include letters, emails, social media messages, text messages, voicemails, or anything else directed towards you. In addition, if you believe that a creditor is harassing you, you may want to record your calls. Importantly, since California is a two-party consent state, you may only do so if you announce that you are recording the call to the person on the other end.

Perhaps most importantly, you should contact a consumer protection lawyer as soon as you can to find out whether you have a case and to retain legal representation.

Speak with Our California Consumer Rights Attorneys

If you believe your consumer rights have been violated, the lawyers of Martin & Bontrager, APC, are here to help. Call 323.940.1700 or contact us online today to schedule a free case evaluation with a consumer rights lawyer in California.