According to the Consumer Financial Protection Bureau (CFPB) database, the CFPB received 25,753 complaints from consumers regarding Capital One Bank from November 4, 2017 to November 4, 2020.  6,514 of these complaints about Capital One related to Capital One’s credit reporting.  3,572 of these complaints about Capital One related to debt collection.

If you are receiving automated collection calls on your cell phone from Capital One, you have rights under the Telephone Consumer Protection Act, and you may be entitled to $ 500 – $1,500 per violating call.

If you are receiving collection calls from Capital One and you are a California resident, you may be entitled to up to $ 1,000 under the Rosenthal Fair Debt Collection Practices Act.

If Capital One is reporting incorrect information to credit bureaus about you, you may be entitled to $ 1,000 per willful violation of the Fair Credit Reporting Act.  If Capital One is reporting incorrect information which appears on your credit and you are a California resident, you may be entitled to up to $ 5,000 per willful violation of the California Consumer Credit Reporting Agencies Act.

Martin & Bontrager, APC has helped stop collection calls from Capital One for numerous clients over the years.  If you are being harassed or abused by Capital One, Capital One is reporting incorrect information to credit reporting agencies, or you believe Capital One is violating your consumer protection rights, contact us at www.mblawapc.com or at 323-940-1700 for a free consultation today.